Terms of Use

1. Introduction
Welcome to Eco-TrustClean Services LLC. These Terms of Use govern your access to and use of our website, services, and products. By using our website and services, you agree to be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, please do not use our services. Eco-TrustClean Services LLC reserves the right to update or modify these terms at any time without prior notice, so we encourage you to review them periodically.

2. Acceptance of Terms
By accessing and using the services provided by Eco-TrustClean Services LLC, you signify your acceptance of these Terms of Use. This acceptance forms a legally binding agreement between you and Eco-TrustClean Services LLC. If you are accessing our services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms. If you do not have such authority or do not agree with these terms, you must not use our services.

3. Eligibility
The use of our services is limited to individuals who are at least 18 years old. By accessing and using our website or services, you represent that you are of legal age and have the full capacity to enter into a binding contract. Our services are not intended for use by minors, and we do not knowingly collect personal information from individuals under the age of 18. If you are using our services on behalf of a business or organization, you affirm that you have the legal authority to do so.

These sections lay the foundation for understanding your rights and responsibilities when engaging with Eco-TrustClean Services LLC. Let me know if you need further details or expansion on any specific sections!

4. Scope of Services
Eco-TrustClean Services LLC provides professional cleaning services for residential and commercial clients, as well as specialized services such as disinfection, post-construction clean-up, and event clean-up. Our services are delivered using eco-friendly, non-toxic products to ensure a safe and healthy environment for our clients. Please note that the scope of services may vary based on your location and specific service agreement. Any updates or modifications to the services offered will be communicated through our website or directly with our clients.

5. User Responsibilities
As a user of Eco-TrustClean Services, you agree to:
a. Provide accurate and current information when scheduling services or creating an account.
b. Ensure that the areas to be cleaned are accessible and free of obstacles that may hinder the cleaning process.
c. Notify us in advance if you need to cancel or reschedule a service, in accordance with our cancellation policy.
d. Refrain from using our services for unlawful or prohibited activities, and respect our staff and the property being serviced.
e. Comply with all applicable laws, regulations, and terms outlined in this agreement.
f. Failure to meet these responsibilities may result in the suspension or termination of your services without notice.

6. Account Registration and Security
To access certain features of our website or to schedule services online, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify Eco-TrustClean Services LLC immediately if you suspect any unauthorized access or use of your account. We are not liable for any loss or damage arising from your failure to secure your account. Please ensure that the information provided during registration is accurate and up-to-date, as we rely on this information to deliver our services effectively. These sections establish clear expectations for both the users and the company, ensuring a smooth and transparent relationship. Let me know if further details are needed!

7. Payment Terms
Payments for Eco-TrustClean Services must be made in full before or immediately after the service is rendered, as specified in your service agreement or invoice. We accept various forms of payment, including credit/debit cards and online payment platforms. For recurring services, you may choose automatic billing for convenience. Any unpaid invoices may result in a suspension of services until the balance is cleared. Late payments may incur additional fees. By using our services, you agree to these payment terms and are responsible for providing accurate billing information.

8. Cancellations and Refunds
We understand that plans can change, so we offer a flexible cancellation policy. To avoid cancellation fees, please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee of up to 50% of the service cost. Refunds are generally not provided for completed services; however, if you are dissatisfied with our service, please contact us within 24 hours, and we will work to resolve the issue. Refunds will be considered on a case-by-case basis.

9. Privacy Policy
Eco-TrustClean Services LLC is committed to protecting your privacy. We collect and use your personal information solely for the purpose of providing our services, such as scheduling appointments, processing payments, and communicating with you. We do not share your information with third parties without your explicit consent, except as required by law. Our website uses industry-standard security measures to protect your data, including SSL encryption. By using our services, you agree to our privacy practices as outlined in our full Privacy Policy, which is available on our website. These sections outline clear and transparent policies to ensure a smooth experience for our clients while safeguarding their rights and privacy. Let me know if you need further customization!

10. Intellectual Property Rights
All content, materials, and services provided by Eco-TrustClean Services LLC, including but not limited to text, graphics, logos, images, videos, and software, are the intellectual property of Eco-TrustClean Services LLC or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any of our content without prior written consent. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

11. Third-Party Links and Content
Our website and services may contain links to third-party websites, products, or content that are not owned or controlled by Eco-TrustClean Services LLC. These links are provided for your convenience, and we do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. By accessing third-party links, you acknowledge that you do so at your own risk. We encourage you to review the terms and conditions of any third-party sites before engaging with them.

12. Prohibited Activities
When using Eco-TrustClean Services, you agree not to engage in activities that are unlawful, harmful, or disruptive, including but not limited to: a. Misrepresenting your identity or providing false information.
b. Attempting to access or interfere with our systems, networks, or data without authorization.
c. Using our services for any fraudulent, illegal, or unauthorized purpose.
d. Engaging in activities that could damage, disable, or impair our website or services.
e. Uploading or transmitting viruses, malware, or any harmful code.
f. Harassing, abusing, or threatening our staff, clients, or partners.
g. Violation of these rules may result in immediate suspension or termination of your access to our services, as well as potential legal action.

13. Limitation of Liability
To the fullest extent permitted by law, Eco-TrustClean Services LLC, its affiliates, and its employees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services, website, or content. This includes, but is not limited to, damages for loss of profits, data, or goodwill. In no event shall our total liability to you exceed the amount you paid for the specific service that gave rise to the claim. By using our services, you acknowledge that you do so at your own risk.

14. Indemnification
You agree to indemnify, defend, and hold harmless Eco-TrustClean Services LLC, its affiliates, and employees from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or related to your use of our services, breach of these terms, or violation of any law or rights of a third party. This includes claims resulting from your actions or omissions in connection with the services provided. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification at your expense.

15. Termination of Services
Eco-TrustClean Services LLC reserves the right to suspend or terminate your access to our services at any time, with or without notice, if we believe you have violated these Terms of Use or engaged in prohibited activities. Upon termination, your right to use our services will immediately cease, and you may not be entitled to any refund for pre-paid services. You may also terminate your relationship with us at any time by notifying us in writing. However, any outstanding payments owed or obligations under these terms will remain enforceable even after termination.

16. Changes to the Terms
Eco-TrustClean Services LLC reserves the right to modify, update, or revise these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed about any updates. Your continued use of our services after changes have been posted constitutes acceptance of the modified terms. If you do not agree with the updated terms, you must stop using our services immediately.

17. Dispute Resolution
In the event of any disputes, claims, or controversies arising out of or related to these Terms of Use or our services, we encourage you to first contact us to resolve the issue amicably. If a resolution cannot be reached, both parties agree to settle the dispute through binding arbitration conducted in accordance with the rules of the American Arbitration Association (AAA). The arbitration will take place in Arkansas, and the decision of the arbitrator will be final and binding. This process is intended to be a faster and more cost-effective way of resolving disputes, rather than resorting to litigation.

18. Governing Law
These Terms of Use and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles. By using our services, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Arkansas for the resolution of any legal matters not settled through arbitration. These sections ensure transparency regarding changes to our terms, provide a structured approach to resolving disputes, and clarify the applicable legal framework. Let me know if you need additional details or modifications!

19. Contact Information
If you have any questions, concerns, or comments regarding these Terms of Use or our services, please feel free to contact us. We are here to assist you and address any inquiries you may have. You can reach us via:

Email: info@ecotrustclean.com
Address: Eco-TrustClean Services LLC, 661 Saydi St. Elkins, 72727, Arkansas

We strive to respond to all inquiries promptly and appreciate your feedback.

20. Entire Agreement
These Terms of Use, together with our Privacy Policy and any service agreements you may enter into, constitute the entire agreement between you and Eco-TrustClean Services LLC. They supersede any prior agreements, communications, or understandings, whether written or oral, related to our services. Any modifications or amendments to these terms must be in writing and agreed upon by both parties to be enforceable.

21. Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. The invalidity of any one part does not affect the validity of the rest of the agreement.

These sections complete the framework of our Terms of Use, ensuring clarity in communication, outlining the full scope of the agreement, and protecting the integrity of the terms. Let me know if there’s anything else you’d like to add or adjust!

22. No Waiver
The failure of Eco-TrustClean Services LLC to enforce any right or provision in these Terms of Use shall not constitute a waiver of such right or provision. Any waiver of any term must be in writing and signed by an authorized representative of Eco-TrustClean Services LLC. Even if we choose not to enforce a particular provision, it does not mean we waive our right to do so in the future.

23. Updates to Terms
Eco-TrustClean Services LLC reserves the right to update or modify these Terms of Use at any time, at its sole discretion. Any changes will become effective immediately upon being posted on our website. We recommend that you periodically review these terms to stay informed of any updates. By continuing to use our services after such changes, you agree to be bound by the revised terms. If you do not accept the updated terms, please discontinue your use of our services immediately.